Many of you have bought the Collector's Edition of the Elton60 DVD from Amazon, only to find that the souvenir backstage pass and lanyard are missing from the package. This is due to a production oversight, which Elton's record company is rectifying as quickly as possible. If your lanyard is missing, please send an e-mail to email@example.com with your mailing address and Amazon Order Number (required) and one will be sent to you, along with a special additional gift from Elton as a way of thanking you for your patience and understanding in this situation.
Emails must be received from October 25, 2007 to November 16, 2007 by 5:00pm (U.S. PST). There is no need to contact Amazon customer service.